The Shoppes of Premise Maid
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Customer Service
Our Guarantee

The Shoppes of Premise Maid guarantees the freshness and quality of our products. If you have any problems with your order, please contact us within 10 business days from the date of your order for a replacement or refund. Shipping costs are nonrefundable. Our products are made fresh and are best when consumed in a timely manner.

If for any reason you need assistance with your order, have questions or concerns; please contact our customer service department

Customer Service (Office) Hours:

Monday thru Friday 9:00am to 5:00pm
Closed on Saturday and Sunday

Retail Store Hours:
Monday thru Saturday 9:00am to 9:00pm
Sunday 11:00am to 6:00 pm

Summer Retail Store Hours:
Monday thru Saturday 9:00am to 9:30pm
Sunday 11:00am to 9:30 pm

People are always telling us they would love to work for a chocolate company. Our answer? We'd love to have you. After all, working for a chocolate company hardly seems like work or does it? The truth is we value people as much as we do our chocolates, bakery items and ice creams. At Premise Maid, we take great pride in the family spirit of all who work here. While a sweet tooth is recommended, it is not required!

We seek people with strong initiative, problem solving skills, enthusiasm, and a positive commitment to customer service. If that sounds like you, please take the time to review our current job postings. If your experience is a match for any of these positions and you'd like to apply, mail us your resume or visit our retail store for an employment application.


The Shoppes of Premise Maid
Chocolate Shoppe
Ice Creamery
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